The Hand Made agency has once again been recognized by clients in the latest survey organized by MMP and Minds & Roses. All results obtained by the agency are above average.

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Customers appreciated Hand Made in most of the areas that the annual survey analyzes:

satisfaction with cooperation with the agency (4.8/5)
satisfaction with creation and production (4.8/5)
satisfaction with research, strategy and analysis (4.4 /5)
satisfaction with customer service (4.8/5)
informs us clearly and in detail how our budget is spent (4.8/5)
the agency's advertising campaigns are effective (4.7/5)
understands the brief (4.9/5)
knows our product category and its market situation (4.8/5)
has a good reputation among industry insiders (4, 6/5)
the agency's services are worth the money we pay it (4.5/5)
it works with us to solve our marketing problems (4.7/5)
it offers us strategic and long-term solutions (4.7/5)
it offers 360-degree services (4.5/5)
it can provide technological support for online activities (4.6/5)
it can create valuable content that goes beyond conventional advertising (4.6/5)
it delivers on the promises it makes in tenders (4.6/5)

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All ratings on the detailed dimensions are above average; customers appreciate knowing their product category and market situation.

Advertising Agencies and Media Houses Report, 2024

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The agency's activities focus on designing smart solutions to marketing challenges. Particularly noteworthy, therefore, is the high rating of cooperation in the context of marketing problems that clients face on a daily basis. Hand Made delivers effective solutions across all key channels.

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Hand Made maintained partnerships with key customers, including Nutella, Tic Tac, Samsung and Allegro, and expanded its portfolio with new partners such as BMW, Dax Cosmetics and Dolina Noteci.

Advertising Agencies and Media Houses Report, 2024

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Among the distinguished projects that Hand Made carried out in 2024 were indicated:

1. NUTELLA 60 YEARS OF LOVE - 360° service and organization of a lottery
2. TIC TAC - FIND YOUR TASTE - 360° service and organization of a raffle
3. SPRING ASSOCIATION - strategic and creative support of the Noble Parcel campaign.

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The agency is developing digital competencies, especially in pharma, expanding its offerings to include digital branding and UX/UI; it is executing more and more projects in low-code/no-code technologies supported by AI, which speeds up processes and reduces costs.

Advertising Agencies and Media Houses Report, 2024

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The “Advertising Agencies and Media Houses” report is the largest survey of its kind in Poland. This year's edition was created in cooperation between the editors of Media Marketing Polska and the research firm Minds & Roses. Marketers of Poland's largest brands evaluated their cooperation with leading advertising agencies through questionnaires.

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